Our electric bikes are designed to be riden under power all the time. Ideally, they are 50/50 pedal assist bikes. You do half the work. With the system switched ON when you pedal off the rotation sensor behind the chain wheel switches the motor on so you go faster and more easily than if you are just pedaling. On our 2014 bikes,the controller operating the pedal assist also varies the power depending on how fast you pedal, which means you can either amble along or if you pedal fast you will get more assistance out of the motor.?
The legal speed limit on UK & EU roads is 15 mph (25 Kph) The controller on the bike turns the motor off when this speed is exceeded. Because we specify brushless motors which are fixed in the rear wheel hub, the rear wheel spins freely so you will have no trouble riding at a greater speed or free wheeling down hill. For economy, on the “eco” settings on an electric bike the controller may be programmed to cut out the motor at a slower speed – say 10 mph., so saving power and increasing range.
We see wildly exaggerated claims for mileage on electric bikes. Our 36V X 10Ah & 36V X 16Ah batteries produce 360 or 576 watts of power respectively. So you can work out that a 250 watt motor will be driven less than 1.5 hrs by the 10 Ah battery. 360 divided by 250. In a 50/50 pedal assist situation, you might get 3 hrs cycling (with 100% efficiency). In practice we find that the 10Ah battery return up to 30 miles on medium power pedal assist and customers tell us they often achieve in excess of 50 miles with the larger battery. But it always depeds on the variables of wind, terrain and rider strength. Volts X Amps = Watts. So a 36 V X 10 Ah battery has 50% more capacity than a 24 V X 10 Ah.battery that are fitted to many cheaper electric bikes.
We now have customers who are on the 4th year with their battery. Batteries do benefit from regular use and careful storage in the winter, when they should be charged regularly. We have now tested a number of batteries and we find that typically, a battery loose 10% of its capacity per annum.
Although we see some bikes with this facility, in practice freewheeling down hill, when you have some spare energy, does not put much power back into the battery. Batribike had this system in their last generation of bikes, but nave now removed it.
Each battery is supplied with a 13 Ah charger for the mains. Batteries are usually charged at between 1.8Ah and 3 Ah on the 16Ah batteries. So a full charge can take up to 6-8 hours. Batteries should never be left in a fully discherged state.
The thumb throttle on the right hand handlebar is available to the rider at any time the bike is switched on. It over rides the pedal assist giving full power at a moments notice. This is useful for hill starts, in heavy traffic and when getting away from traffic lights. The rider can also have a rest from pedalling.
Students need to be 14 years old to use an electric bike on the public highway.
Firstly the bike must comply with the legislation for a normal road bike – reflectors etc.There are then restrictions on weight -40Kg max., Maximum power and speed are limited. Brake sensors which cut out the motor when you brake are also required if you have a throttle on the bike.
We offer a free 6 week service with every bike we sell. Normally this is just adjustment for gears and cables. 90% of the future servicing is normal bike servicing and can be carried out by any competant bike retailer.
All our electric bike suppliers have a policy of stocking a full range of the specialist parts for their bikes and we stock the parts for the Axcess Branded bikes.
You do not need insurance to ride on the road. But you may want to insure against theft. Many Household Policies include bicycle insurance, but you should check that the value of the bike is covered. If not, you may want to buy special insurance. As always, remember to check the small print on whether the bike is covered in the event of a theft of an unlocked bike or if your lock is inadequate/meets a set criteria by your insurer.
Of course! Everyone who collects a bike from one of our shops will get a fully complete bike with a fully charged battery. We also deliver fully made up bikes locally.
However, if the bike needs to be shipped then some assembly is required. In all cases, the rear wheel is attached so there are no electrics to complete. You will then need to fit the front wheel, handlebars and saddle. The handlebars have all the cables and electrics already attached and to fit them you need only tighten one bolt. Whilst a small tool kit is provided, most will possess their own better standard tools to assemble the bike. The battery will have had a factory charge, so you can try the bike straight away. It is recommended that you then give it a full overnight charge.
Batteries cannot be overcharged as the chargers cut out when the charge is complete. Instructions are supplied, and we are always at the end of the phone to give advice.
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