Servicing and Spares

Our workshops are primarily set up to service and repair all the electric bikes that we sell. Each of our brands is backed by a spares policy so that the electric bikes bought from us are sustainable.

Our trained mechanics can try and help owners of other bikes, but unless the bike is from a recognised brand that is still trading, due to the multiplicity of different parts, we may not be able to help.

There follows details of two services for electric bikes and a battery test which we recommend to owners to ensure that their bikes remain serviceable.

All the bikes sold by us are eligible for a first free 6-week service to ensure that everything is operating properly.

The Full Service £50 +Parts + VAT

The Full Service is designed for an electric bike that has had moderate to heavy use, to ensure that it is operating properly and to prepare it for the next period of use. However, we have priced each part individually for those who wish to pick and choose parts of the service.

The Interim Service £25 + Parts +VAT

The Interim Service is designed for electric bikes that have had light use and need checking over before the next period of use.

The Battery Test £15 +VAT

The battery service is for those batteries outside their guarantee period to ascertain how they are performing or to check whether your charger is working properly. There is no charge for testing a battery or charger under warranty. The discharge test may take 1.5 – 2.5 hours. Additionally, there will be the charging time.

Puncture Repair (inc. new standard tube) £12.00

You can book your bike in through the contact us page.

Show Rooms

DEVON

Unit 1. Devonshire Court
Devonshire Road
Heathpark Industrial Estate
Honiton
Devon
EX14 1SB

CORNWALL

Axcess-Electric-Bikes At P C Tonkin & Son
77 Fore Street
Bugle
Cornwall
PL26 8PD

 

© 2017 AXcess Electric Bikes. All Rights Reserved.

Axcess Electric Bikes is rated 4.82 stars by Reviews.co.uk based on 74 merchant reviews

4.82 / 5 Rating
74 Reviews
I purchased my E-Life Voyager electric bike from Peter at Axcess. Always nervous when buying online but shouldnt have been concerned at all. Arrived very quickly and Peter Blackman was extremely helpful every step of the way. Would certainly recommend buying from this gentleman and his company without any hesitation. 1st class seller.
Bought the bike for my partner as she had a bad knee , She loves it and she likes the retro styling and it's comfy to
On visiting the Honiton showroom I was able to try out several bikes and the one that immediately felt comfortable and easy to ride was the Hunter Step Through. Good customer service and explanations as to how the bike worked. The bike has enabled me to continue to enjoy cycling, keeping up with my husband and travel further. The ability to pull away from a standing stop at junctions etc is a great benefit and a safety feature.