Servicing and Spares

Our workshops are primarily set up to service and repair all the electric bikes that we sell. Each of our brands is backed by a spares policy so that the electric bikes bought from us are sustainable.

Our trained mechanics can try and help owners of other bikes, but unless the bike is from a recognised brand that is still trading, due to the multiplicity of different parts, we may not be able to help.

There follows details of two services for electric bikes and a battery test which we recommend to owners to ensure that their bikes remain serviceable.

All the bikes sold by us are eligible for a first free 6-week service to ensure that everything is operating properly.

The Full Service £50 +Parts + VAT

The Full Service is designed for an electric bike that has had moderate to heavy use, to ensure that it is operating properly and to prepare it for the next period of use. However, we have priced each part individually for those who wish to pick and choose parts of the service.

The Interim Service £25 + Parts +VAT

The Interim Service is designed for electric bikes that have had light use and need checking over before the next period of use.

The Battery Test £15 +VAT

The battery service is for those batteries outside their guarantee period to ascertain how they are performing or to check whether your charger is working properly. There is no charge for testing a battery or charger under warranty. The discharge test may take 1.5 – 2.5 hours. Additionally, there will be the charging time.

Puncture Repair (inc. new standard tube) £12.00

You can book your bike in through the contact us page.

Show Rooms

DEVON

Unit 1. Devonshire Court
Devonshire Road
Heathpark Industrial Estate
Honiton
Devon
EX14 1SB

CORNWALL

Axcess-Electric-Bikes At P C Tonkin & Son
77 Fore Street
Bugle
Cornwall
PL26 8PD

 

© 2018 AXcess Electric Bikes. All Rights Reserved.

Axcess Electric Bikes is rated 4.86 stars by Reviews.co.uk based on 112 merchant reviews

4.86 / 5 Rating
112 Reviews
We felt the price for our 2 bikes was competitive and the service from Axcess to be very prompt. We had a problem with one bike and Axcess replaced it straight away. Since we have had the bikes, very hot weather and farm work have prevented us from giving them a good test but we feel sure that they will prove to be excellent.
Great service from the staff informative and very helpful on choosing my bike. It's was delivered to my address all set up ready to go. Only been on it twice as not had it long but great fun and exercise out in the fresh air. Would recommend.
The bike just suits my wife’s style of riding and the ease of use is awesome. Now she goes uphill and I am left behind. Should have bought one years ago....
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