Servicing and Spares

Our workshops are primarily set up to service and repair all the electric bikes that we sell. Each of our brands is backed by a spares policy so that the electric bikes bought from us are sustainable.

Our trained mechanics can try and help owners of other bikes, but unless the bike is from a recognised brand that is still trading, due to the multiplicity of different parts, we may not be able to help.

There follows details of two services for electric bikes and a battery test which we recommend to owners to ensure that their bikes remain serviceable.

All the bikes sold by us are eligible for a first free 6-week service to ensure that everything is operating properly.

The Full Service £50 +Parts + VAT

The Full Service is designed for an electric bike that has had moderate to heavy use, to ensure that it is operating properly and to prepare it for the next period of use. However, we have priced each part individually for those who wish to pick and choose parts of the service.

The Interim Service £25 + Parts +VAT

The Interim Service is designed for electric bikes that have had light use and need checking over before the next period of use.

The Battery Test £15 +VAT

The battery service is for those batteries outside their guarantee period to ascertain how they are performing or to check whether your charger is working properly. There is no charge for testing a battery or charger under warranty. The discharge test may take 1.5 – 2.5 hours. Additionally, there will be the charging time.

Puncture Repair (inc. new standard tube) £12.00

You can book your bike in through the contact us page.

Show Rooms

DEVON

Unit 1. Devonshire Court
Devonshire Road
Heathpark Industrial Estate
Honiton
Devon
EX14 1SB

CORNWALL

Axcess-Electric-Bikes At P C Tonkin & Son
77 Fore Street
Bugle
Cornwall
PL26 8PD

 

© 2017 AXcess Electric Bikes. All Rights Reserved.

Axcess Electric Bikes is rated 4.85 stars by Reviews.co.uk based on 94 merchant reviews

4.85 / 5 Rating
94 Reviews
Having reached the age of 71, I decided that having retired I would get myself a bike again, and after much thought and also a lot of time on the internet, I decided that an electric bike would suit me better, and also that a folding bike would be useful as I could go places with my bike in the car, without the hassle of removing a wheel each time, also living in a flat a folding bike in It's bag is a lot less obtrusive. While on the Internet I came across 'Axcess Electric Bikes' site, this was not only very helpful, but gave a very wide choice of bikes, both in style and price. I drove up to Honiton to have a look at them for real. On arrival I saw a second-hand bike outside which I really liked, but It was not a folding one and I had to remind myself that I had decided on a folding Bike. On going in The showroom I was greeted by a very friendly lady who as it turned out was very helpful and knowledgeable. There was no pressure to buy and was encouraged to take my time to look at the stock. I decided to buy a New Axcess Shetland and asked to take it with me. The Gent who was working on the bikes in the workshop area, said that he would check it over immediately, and he also demonstrated how it folded and fitted in the bag which I also purchased. I was allowed to take it out for a test ride before purchase. It is a lovely bike, as has a really firm feel to it, and ideal for what I want. Being a folding bike it has a step through frame which I find easier a feature that even my Sister likes. (Come to that she did not want me to take the bike away with me when I visited her.). I use it for shopping, going on photography outings, or just going for a ride. I am still amazed as to how effective the battery assist is. The ratings only go up to very good, but I would rate both the bike and the firm as excellent. Should I decide to buy another Bike in the future, I shall go straight to Axcess Elctric Bikes of Honiton. Since retiring from a very physical job I found my knees were getting stiff, cycling has cured that. Thank You
Very happy with my Shetland electric bike . I spent many hours searching web sites to ensure the bike i bought would not be difficult to get spares for after a few year, especially the battery. Axcess were so helpful and i feel confident that if i had any problems they could sort it. If you are thinking of getting an electric bike you can buy with confidence from this company .
Personal service of the owner Peter Blackman and his staff. Many good quality Ebikes to see and try.
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