Servicing and Spares

Our workshops are primarily set up to service and repair all the electric bikes that we sell. Each of our brands is backed by a spares policy so that the electric bikes bought from us are sustainable.

Our trained mechanics can try and help owners of other bikes, but unless the bike is from a recognised brand that is still trading, due to the multiplicity of different parts, we may not be able to help.

There follows details of two services for electric bikes and a battery test which we recommend to owners to ensure that their bikes remain serviceable.

All the bikes sold by us are eligible for a first free 6-week service to ensure that everything is operating properly.

The Full Service £50 +Parts + VAT

The Full Service is designed for an electric bike that has had moderate to heavy use, to ensure that it is operating properly and to prepare it for the next period of use. However, we have priced each part individually for those who wish to pick and choose parts of the service.

The Interim Service £25 + Parts +VAT

The Interim Service is designed for electric bikes that have had light use and need checking over before the next period of use.

The Battery Test £15 +VAT

The battery service is for those batteries outside their guarantee period to ascertain how they are performing or to check whether your charger is working properly. There is no charge for testing a battery or charger under warranty. The discharge test may take 1.5 – 2.5 hours. Additionally, there will be the charging time.

Puncture Repair (inc. new standard tube) £12.00

You can book your bike in through the contact us page.

Show Rooms

DEVON

Unit 1. Devonshire Court
Devonshire Road
Heathpark Industrial Estate
Honiton
Devon
EX14 1SB

CORNWALL

Axcess-Electric-Bikes At P C Tonkin & Son
77 Fore Street
Bugle
Cornwall
PL26 8PD

 

© 2018 AXcess Electric Bikes. All Rights Reserved.

Axcess Electric Bikes is rated 4.86 stars by Reviews.co.uk based on 119 merchant reviews

4.86 / 5 Rating
119 Reviews
We found everyone at Axcess Electric Bikes extremely helpful. We chose a Raleigh Captus Crossbar and was able to test ride it before buying it and they even delivered it the same day! The electric bike is so easy to use and as we live at the top of a hill we don't have to worry about getting home after a long ride! We can't recommend them highly enough.
Excellent! what a difference its made to my life. No more having to phone for a taxi to take me into Honiton. I now just get on my bike and I'm in the centre of town in 10 minutes. My only quetion is....why didn't I get one earlier!
It is great for hilly places which is where I live. What I like is the fact that I can pedal if I want, then if a hill is steep I can turn the motor up. It's great when I cycle with younger fitter friends it means I can keep up.
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